Our contact details
Name: Carrick Insights
E-mail: CarrickInsights@gmail.com
Carrick Insights cares about protecting your data. Below is a description of our approach to the data we collect as a business.
We require your name and email address to provide services to you, but we don’t share your personal information with any other businesses, except for essential data processing purposes.
When you use our site, there are a number of ways in which you provide information and other data to us. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.
We may use your information to:
· ensure that content from our site is presented in the most effective manner for you and for your computer.
· provide you with information or services that could be of help to you
· carry out our obligations arising from any contracts entered into between you and us.
· notify you about changes to our service.
Contact via the website contact form or in person
If you ask a question via the contact form on this website, via email, or in person, we will only use the personal information you supply to us, such as your name, address and telephone number, to reply to your question.
Your information will be securely stored. We will store your message and email address in our email account and we may store additional personal information based on our exchange in a spreadsheet for the purposes of providing a positive customer experience to you.
We will not share this information with other organisations without your specific consent.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Carrickinsights@gmail.com
(b) We have a contractual obligation.
Cookies
We may store information about your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths using cookies (files that are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to understand our website traffic better.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
GDPR
In line with GDPR/Data Protection Act 2018, Carrick Insights is registered with the Information Commissioner’s office. For the purpose of the Data Protection Act 1998 we are the data controller.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at CarrickInsights@gmail.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at CarrickInsights@gmail.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
https://ico.org.uk/make-a-complaint/
7th April 2024
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